Frequently Asked Questions

When shopping for a diamond it is an advantage to have an idea of how much you want to spend, once you have decided on your budget then we can help you select the right stone. There are several different sizes with many different cuts, colours and clarities available.

If you are interested in learning more about diamonds contact us and we will be happy to discuss.

There are several options for jewellery valuations but we recommend that you use a qualified registered Appraiser.  It is also essential you obtain an up-to-date appraisal of your jewellery and other valuable items every two to three years. Jewelz is an independently owned store that can arrange a valuation for you for insurance purposes.

You can have any design for an engagement ring but traditionally a single diamond solitaire is called an engagement ring. Another tradition is for family to hand down their engagement ring to sons or daughters – this also can be used as an engagement ring but you should have all the settings checked and any repairs done to restore the ring as over time the setting or band may have worn.

If the ring is unable to be restored to its original state then we can help you to redesign using the stones and metal into a new or similar ring. It is also vital you get your rings valued for insurance purposes.

The best way to get an accurate ring size is to pop into your nearest jewellery store and have your finger measured by sizing rings. In New Zealand, we have ring sizes by letter rather than numbers.